WANT TO RETURN AN ITEM FROM ONLINE
Full priced clothing & sized items
Accessories
Items must be unworn with tags.
Returns are at the expense of the customer.
Please ensure we receive your item back within 10 days of issuing you a Return Number or a store credit will be issued.
Please ensure the item is returned in the original condition. Outside of this you will be entitled to a store credit or the garment will be returned to you if sent back faulty.
We do not accept returns outside of 30 days.
No refunds on Gift Cards will be issued.
We deduct $10 shipping if you received Free Shipping on refund requests.
PLEASE ALLOW UP TO 5 WORKING DAYS FOR REFUNDS & STORE CREDITS TO BE ISSUED ONCE WE RECEIVE YOUR ITEM BACK.
WHAT IF MY ITEM IS FAULTY
We are sorry if you received an item that was not perfect.
Please text a photo or email the fault immediately to:
We will meet our obligations under the Australian consumer law which may include replacing, repairing or refunding once we receive the item back. It is at our discretion what we choose. In some cases we will not require some items to be returned, please ensure we you receive clear instructions first.
www.commerce.wa.gov.au/consumer-protection/returns-refunds-repairs-and-replacements
We are happy to offer you a $9.95 Store Credit for return shipping if we have posted you a faulty item that cannot be replaced.
CREATE YOUR RETURN HERE
https://www.whitebohemian.com.au/a/returns
CONTACT DETAILS
Customer care E: wbcare@whitebohemian.com.au
Phone: Mon-Fri 9am-1pm 0492874302
Return Address:
Shop 6, 1160 Gold Coast Hwy
Palm Beach QLD 4221
WANT TO RETURN AN ITEM IN STORE
We are happy to offer you a store credit or exchange on purchases in store, we do not offer refunds in store unless faulty. All Sale items are final and we do not accept returns in store.
